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Performance Supervisor - Uxbridge Massachusetts
Company: SIMOS Insourcing Solutions Location: Uxbridge, Massachusetts
Posted On: 11/07/2024
In the role of Performance Supervisor, you will be the leader of our associate staff. Critical to maintaining a positive and productive relationship with our associates, you are responsible for consistently exceeding established goals, demonstrating a commitment to customers, and a dedication to excellence and innovation. The salary for this position is anticipated to range between $50,879 - $76,318 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including but not limited to experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills and experience, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. In addition to monetary compensation, we offer a competitive benefits package. More details can be found by copying and pasting this URL into your browser: https://bit.ly/24benefits ESSENTIAL JOB FUNCTIONS: CLIENT RELATIONSHIP MANAGEMENT - Retains and reviews warehouse documents and business metrics.
- Responsible for successfully organizing and executing the daily workflow plan to ensure hourly associates obtain the daily order volume and deliver the expected customer service. ASSOCIATE MANAGEMENT
- Supervises and coordinates staff and operations in a logistics distribution environment, plans and assigns daily work, trains employees, and has authority for discipline and performance decisions
- Oversees daily activities of employees working in various areas to ensure daily work volume and service level meets production standards.
- Responsible for coaching employees on production performance, quality standards, and productivity goals in an hourly environment.
- Will be responsible for coordinating training to ensure that all associates are properly trained, and all training is documented. SAFETY PROGRAMMING
- Ensure a strong safety awareness and safety culture.
- Develops methods for improving operating efficiencies and implementing procedures/policies to drive production.
- Lead and control activities of up to 35-50 associates in multiple job functions. Takes precautions to protect warehouse contents against loss. REPORTING & PAYROLL
- Communicates with SIMOS Operations Manager on matters of employee discipline, safety, vacations, attendance, and policy-related matters. DATA ANALYSIS
- Responsible for ensuring SIMOS/customer workload specifications are met and accurate metrics of results are maintained EDUCATION/EXPERIENCE:
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