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Resource Coordinator Supervisor - Stoughton Massachusetts
Company: Tempus Unlimited Inc Location: Stoughton, Massachusetts
Posted On: 11/09/2024
Position Title: Resource Coordinator Supervisor Location: Tempus Corporate Headquarters, 600 TECHNOLOGY CENTER DR, STOUGHTON, Massachusetts, United States of America Requisition Number: Req #85 Date Posted: Wednesday, October 30, 2024 Description: Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. This is a working supervisory position in the Resource Department that assists all Tempus Unlimited Programs, Tempus consumers, and the communities in Massachusetts. This role provides information and referral services to a wide range of people including those using Tempus programs and those seeking more information outside of Tempus services. This role also establishes positive relations in the community. This role will take lead in networking to share information about Tempus programs and services, building the Zuke Resource Database, helping to share the positive impact the Tempus programs make in the community, attending community events, and community outreach. Responsible for supervising all activities and personnel associated with performing tasks and work processes assigned to the Resource Department. Actively participate as a member of the Community Services Leadership team and the Tempus Unlimited Supervisor team as part of larger organization in support of business objectives. - At least one-year in a leadership or supervisory role
- Looking for a leader with community services and social work/case management background
- Travel throughout Massachusetts to conferences and participate in community eventsEssential Duties:
- Staff
- Train and develop team through challenging assignments
- Provide resource and source documents of information to improve knowledge
- Document all resources in Zuke Resource Database
- Supervise daily activities to ensure positive productivity and offer staff support
- Create yearly performance goals and then provide informal regular feedback
- Operations
- Supervise staff, organize priorities and workload
- Develop, measure, and report meaningful key metrics
- Establish group targets and strategy for achieving targets
- Identify, design, and implement process improvements
- Support other department functions as necessary
- Communication
- Lead department meetings
- Liaise with other departments as necessary
- Serve as point of escalation for external contacts
- Encourage and provide free flow of bi-directional communications
- Other
- Support overall mission and objectives of Tempus Unlimited
- This role is a Mandated Reporter and all suspicions will be reported
- Perform other duties as assigned by Director of Community ServicesCompetencies
- Ability to supervise and direct staff
- Excellent organizational skills
- Microsoft Office/Outlook
- Attention to accuracy and detail
- Strong interpersonal skills - ability to use video conference for services
- Excellent oral and written communication
- Good computer and analytical skills
- Innovative thinking
- Ability to maintain confidentiality
- Perform all other duties as may be required Required Experience: At least one-year in a leadership or supervisory role. Microsoft Office, Customer service, human service and community resource work, lived and/or work experience with disability services and community resources. Education: Bachelors or Associates, with experience. Experience may be substituted for education. Work EnvironmentThis job operates both remotely, in a professional office environment, in a community organization, or at a community event. This role routinely uses standard office equipment - computers, and phone. Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee will need to carry conference boxes up to 20 pounds and other related items. The employee will need to set up conference tables, or present at a community location/event. Travel
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