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Vice President, Global Revenue Operations (RevOps) - Boston Massachusetts
Company: Flywire
Location: Boston, Massachusetts
Posted On: 11/14/2024
Vice President, Global Revenue Operations (RevOps)Are you ready to trade your job for a journey? Become a FlyMate!Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.Who we are:Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we've digitized payments for more than 3,800+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies.With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices worldwide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.The OpportunityFlywire is looking for a Vice President of Global Revenue Operations (RevOps) who is passionate about leading and orchestrating revenue generation processes from awareness to customer acquisition, expansion and retention across Flywire's verticals worldwide. As the VP of RevOps, you will lead a team at Flywire that is responsible for several mission-critical programs across marketing and sales operations, go to market technology, proposals, go to market enablement, sales commission and incentive strategies. You'll collaborate directly with Sales, Customer Success, Marketing, Business Operations and Finance teams to determine strategy, implement performance metrics, design and deliver enablement and training programs and influence alignment of all revenue operations.This intersectional role will drive revenue effectiveness by building measurable processes to improve sales & marketing efficiency and determine growth goals. RevOps supports and leads critical decisions for the future of Flywire, so if you are a senior leader who is passionate about transforming RevOps into an innovative, strategic and proactive driver of business - this is the role for you!Key Responsibilities - Partner closely with global sales leadership as well as senior leadership to achieve growth objectives and collaborate cross-functionally to drive strong relationships and alignment with sales in go-to-market strategy across acquisition, utilization and retention
- Drive and lead all aspects of sales and marketing operations from GTM strategy, process optimization, technology stack, territory planning, commission and incentive plans, lead-to-deal processes and deal desk, proposals and sales enablement
- Establish and maintain operating cadence/rigor across all sales/field functions to ensure the health of the business on achieving key performance metrics including forecast accuracy, funnel analysis, revenue and ARR targets, and pipeline management
- Design and implement global training programs for sales, client success and go to market teams partnering closely with our People, Marketing and vertical teams to drive enablement from new hire onboarding to strategies for client expansion and retention strategies
- Propose and execute new revenue & business models for new products and features
- Lead the evaluation, scope and completion of CRM/GTM tech stack development requests
- Proactively oversee and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts
- Define key metrics and performance dashboards
- Build and drive process, change management, and operational efficiencies within go to market organizations
- Support executive deliverables such as Board Reviews, Executive QBRs, strategic planning, and more as neededFlyMate Skills & Qualifications
- 10-15+ years of experience in a Sales Operations, Marketing Operations, Strategy and/or Sales Leadership role in B2B SaaS (software-as-a-service) environments
- Ability to lead through influence, working alongside organizational leadership (Sales, Operations, Product Management, and Executive Team)
- Proven track record of leading change management, building aligned tooling and developing methods to measure and systemize Sales KPIs for internal teams and customers
- Exceptional people leader: acquire, develop and retain top industry talent to perform beyond expectations
- Deep understanding of standard business practices related to Marketing & Sales Operations processes and systems (sales cycle, CRM, Marketing applications, lead generation, reporting, forecasting, territory management, compensation planning and sales quotas)
- Proficiency with Salesforce, Microsoft Excel, and Microsoft PowerPoint
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Ability to build productive and positive relationships across the organization at all levels
- Excellent communication and presentation skills, particularly with executive-level partners
- Expertise and experience with GTM tools including SalesforceWhat We Offer:
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