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Boutique Manager - Boston - Boston Massachusetts
Company: Richemont
Location: Boston, Massachusetts
Posted On: 11/16/2024
Since the legend's reincarnation in 1994, A. Lange & S--hne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.Reports to: Retail DirectorRole OverviewA. Lange & S--hne is one of the world's most respected and successful brands in fine watchmaking. We aim to continue adding to our rich heritage with new, extraordinary timepieces that are very much in keeping with our reputation for state-of-the-art tradition. A.Lange and Sohne is looking for a Boutique Manager to join our Boutique with an entrepreneurial spirit, taking ownership of the business, solution oriented with a can-do attitude. The Boutique Manager ensures Boutique budgets are achieved, qualitative client sales presentation, daily operations of the business and client services. Able to demonstrate leadership skills in respect to building client portfolios, driving sales and supporting all sales floor functions.Responsibilities Lead in achieving individual sales goal, the sales goal of each team member, and the overall Boutique KPI's. Driving sales and customer service to consistently achieve or exceed sales target and KPI's. Master a strong knowledge of the boutique business and assess opportunities to implement a proactive and effective sales strategy. Partnering with management to develop effective client strategies to ensure the development of long-term client relationships, resulting in increase of business opportunities. Ability to anticipate business needs, and proactively activate plans to minimize disruptions. Enforce and adhere to all Richemont Group and A.Lange & Sohne operational, audit policies and procedures. Ensuring maintenance of the boutique to Brand standards. Managing of back of house day to day operations. Lead in hiring/recruiting of Boutique team, motivate, support, maintain talent and providing a cohesive teamwork environment. Ability to build a high performing team through strategic and astute talent evaluation and planning. Support in pulling reporting on sales data/performances as needed for the business. Responsible in the daily opening and closing of Boutique and ensuring adequate coverage for the business.Qualifications Possess 'can do' attitude and understanding for Luxury retail sales floor operations. Bachelor's Degree 6+ years of prior work experience in Luxury retail management, and Boutique operations with direct reports. Exhibits critical thinking skills and is strong in solution oriented. Demonstrates initiative, is conscientious and provides complete follow through on all aspects of responsibility. Must be flexible to change and adaptiveness in work responsibilities. Availability and flexibility to work: days, nights, weekends, holidays, store openings and closings, to meet the needs of the business. Strong verbal, written and organizational skills. Having a "team player" spirit and the ability to work well within a group/team dynamic. Proficiency with MS Office software required - possess expertise in Excel. Proficiency with SAP preferred. Secondary language is a plus. Assist with special projects as needed. - Able to lift up to 40lbs.Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.We Offer - United StatesEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.At Richemont, We Craft the Future!Expected Salary Range: 115k - 130kSalary will be determined based on relevant skills and experience.
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