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Customer Support Specialist - Dorchester Massachusetts

Company: VirtualVocations
Location: Dorchester, Massachusetts
Posted On: 11/21/2024

A company is looking for a Customer Support Specialist I to join their team remotely.



Key Responsibilities

Answer inbound calls, emails, and chats from customers
Assess customer issues and provide accurate support to exceed expectations
Maintain professionalism and adhere to department performance goals


Required Qualifications

Must be at least 18 years of age
High School Diploma or equivalent (GED)
Able to work in a fast-paced environment and adapt to changing needs
Proficient with Microsoft Office Suite and able to navigate multiple applications
Weekend availability on Saturday and Sunday is a must More...

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