Digital Loss Prevention Reviewer - Dorchester Massachusetts

Company: VirtualVocations
Location: Dorchester, Massachusetts
Posted On: 11/21/2024

A company is looking for a Digital Loss Prevention Reviewer (REMOTE) to monitor and review potential fraudulent activities.



Key Responsibilities

Monitor automated fraud screening applications and conduct extensive research to validate purchases
Identify fraud trends and communicate findings to leadership while maintaining customer service standards
Handle fraud chargeback representation processes and submit necessary documentation


Required Qualifications

High School Diploma or Equivalent
1-3 years of experience in eCommerce fraud prevention or loss prevention
Experience in customer service
Proficiency in loss prevention tools
Knowledge of fraud chargeback processes More...

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