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Principal Managing Partner - FSI/PS - Boston Massachusetts
Company: Workday, Inc. Location: Boston, Massachusetts
Posted On: 01/15/2025
Principal Managing Partner - FSI/PS Apply remote type: Flex Locations: USA, MA, Boston; USA, VA, McLean; USA, PA, Berwyn; USA, GA, Atlanta; USA, IL, Chicago Time type: Full Time Posted on: Posted 11 Days Ago Job requisition ID: JR-0092097 Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About the Team Workday's Large Enterprise Industries team focuses on financial services (banks, insurance companies, and asset managers) and professional services (consultants, accountants, and outsourcers) in the United States. We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting customer networks for peer learning. About the Role The Principal Managing Partner, LE Industries, is a member of the regional services leadership team and is accountable for the overall success of an assigned group of deploying and production customers. The MP will participate in sales cycles to help support implementation related activities for prospects that will become part of their portfolio. The role will concentrate on customers using our subscription adoption product, Workday Success Plans. Areas of Responsibility - Advocate for assigned customers across Workday
- Orchestrate resources to fulfill Workday's obligations under a Success Plan
- Promote a remarkable experience that smooths future renewals
- Collaborate with Sales Executives and Services Executives to position and sell Workday products
- Develop and sustain customer executive relationships
- Maintain accurate contact records of customer interactions in CRM software
- Collaborate with the extended Sales team to develop and realize an account plan for each assigned customer
- Serve on and actively participate in customer steering committee meetings
- Provide direction and support to a customer's implementation team
- Receive concerns from customer executives and coordinate workmates to resolve the situation
- Work with a customer to drive steady adoption of Workday's innovation
- Drive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization
- Engage the appropriate workmates to support account planning and feature adoption strategies
- Seek customer stories and champions who will speak with prospective customers
About You - 10+ years career experience including deploying modern Finance and HR technology solutions
- 3+ years direct experience with Workday as an implementation leader
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