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Operations Analyst Operations - Boston Massachusetts

Company: Startops
Location: Boston, Massachusetts
Posted On: 01/16/2025

Operations AnalystOwn and optimize the reverse logistics processes for the WHOOP 30 Day Trial program.Location: BostonJob Tags: OperationsAbout The RoleThe Operations Analyst will support operations leadership in developing a long-term strategy for the DTC supply chain. Responsibilities include:

Optimizing reverse logistics flows globally and managing the WHOOP 30 Day Trial program.

Working closely with third-party logistics providers to ensure smooth order flow for members.

Developing and maintaining KPI dashboards to measure 3PL and carrier performance.

Financial reconciliation of operational costs to improve gross margins while maintaining member experience.The ideal candidate should have:

At least 2 years of experience in supply chain, industrial engineering, or business operations.

Strong analytical skills and a passion for problem-solving.

Proficiency in Microsoft Excel; SQL skills are a plus.

The ability to work autonomously in a fast-paced, startup-like environment.

A collaborative and energetic attitude, with the ability to communicate complex data clearly.

A bachelor's degree or higher in business administration, operations, supply chain, or a related field.
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