Senior Manager, Sales Engineering - Somerville Massachusetts

Company: Recorded Future
Location: Somerville, Massachusetts
Posted On: 01/18/2025

The RoleRecorded Future is looking for a highly-motivated Senior Manager of Sales Engineering to lead a team of talented sales engineers supporting the North American Enterprise Sales team in a high growth and rapidly scaling landscape. Strong technical acumen in multiple security technologies is a must, as well as prior extensive experience leading and growing SE teams. An ability to "lead from the front" and a willingness to act as both player and coach to help your team secure the technical win will be key to your success.This role will report directly to the Senior Director of PreSales for North America and will partner closely with Enterprise Sales directors and managers to drive customer strategy and success. As one of the largest data science companies, our Security Threat Intelligence business in the Americas is growing. We're adding new customers every year and being recognized by analysts.ResponsibilitiesThe North American Enterprise Sales Engineering team consists of highly skilled and passionate individuals from extensive backgrounds. Their focus is to partner with prospects to help them solve large strategic business problems with world class intelligence solutions.The leader of this team will drive a coordinated and consistent approach in the team's operating model. Building strong partnerships with North American Sales leadership, being an advocate for consistent and effective operating models, investing in the growth of the team at an individual level, and driving a solution selling mindset are all key requirements for the success of this role.An example of major responsibilities and deliverables are provided below:

• Be a coach! Become an expert in our best in breed security solutions, enable your team with our world class training, and provide 1:1 coaching and development at every opportunity
• Partnering with Enterprise Sales leadership to align on expectations and accountability between the Account Executive and Sales Engineer within the sales process
• Building a culture of trust, transparency, and accountability that allows the organization to scale
• Managing and creating process to drive consistency and quality across the team
• Delegation and support of work and projects to enable new ideas and career growth
• Experimentation with playbooks, demos, and deliverables to identify new and improved ways to make our prospects successful
• Management of capacity planning and quality metrics to identify areas to improve performance
• Build close relationships with members of the team focusing on career development, growth, and areas of improvement
• Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for strategic accounts to help win deals and drive execution.
• Partner with other groups (e.g. Professional Services, Product, Channel) to help us continue our tradition of an outstanding customer experienceQualifications
  • Minimum of 4+ years leading a Pre Sales organization or technical selling organization related to Security
  • Understanding of Security technologies - Security Operations, SIEM, Vulnerability Assessment, Orchestration and Automation Solutions and more
  • Demonstrated ability to drive program results, hit deadlines, & measure team effectiveness
  • Exceptional interpersonal, team building, mentoring, and leadership skills with a demonstrated ability to gain the confidence and respect of senior level executives.
  • Demonstrated willingness to take risks & make adjustments quickly.
  • Executive-level verbal and written communication skills.
  • Managing cross functionally and working closely with Business Units to formulate go-to-market and product plans for the respective advanced technologies
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