 |
Senior Account Executive, Government - Boston Massachusetts
Company: Sage Valley Senior Living
Location: Boston, Massachusetts
Posted On: 01/24/2025
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Would you like to own driving the revenue for a leader in Contact Center as a Service (CCaaS) with State government customers? Would you like to be part of a team focused on increasing awareness and adoption of CCaaS? Do you have the business acumen, relationships, government sales experience, and the technical background necessary to help further establish Genesys as the leading Software as a Service platform? Genesys is expanding in the U.S. Public Sector market, and this group within Genesys offers a creative, fast paced, entrepreneurial work environment where you'll be at the center of Genesys' innovation.
As a Genesys Senior Account Executive, you'll have the opportunity to help drive the adoption and growth of emerging cloud-based technologies that allow the government to communicate with constituents and employees more effectively. You will be expected to establish deep business and technical relationships through your knowledge of the state's goals and the environment - including the funding and legislative processes. You will have day-to-day interactions with customers and our eco-system of partners (Carriers, SI's, and ISVs) that support these customers.
In this role, you will:
- Drive revenue and market share in a defined geographic region.
- Articulate and implement strategic territory and account plans aligned to Genesys' strategic direction.
- Identify specific prospects/partners/channels to approach while communicating a relevant value proposition for your customer.
- Work with customers to ensure that they understand relevant CCaaS use cases, are successful using Genesys services, and are able to build the technical resources required to embrace cloud services.
- Understand the technical requirements of your customers and work closely with their IT development team(s) to guide the direction of our product offerings for developers.
- Collaborate with Genesys' Legal and finance team and others to manage complex contract negotiations.
- Maintain an accurate and robust pipeline and forecast of business opportunities.
- Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.
- Prepare and deliver business reviews to the senior management team on quarterly and yearly strategies that align with revenue growth expectations.
- Accelerate customer adoption and ensure customer satisfaction.
Basic Qualifications
- 7+ years of enterprise sales and/or business development experience with a focus on state and local government customers.
- 5+ years of technology sales experience selling enterprise software, hardware, networking, infrastructure, managed hosting services, or cloud computing services.
- BA/BS degree or equivalent experience
- Direct field sales experience
Preferred Qualifications
- Technical background in contact center technologies, SaaS, IaaS, PaaS, software applications, networking, data analytical tools, web application development, cybersecurity, etc.
- Demonstrated history of consistently exceeding sales quota
- Experience selling to a variety of state executive agencies (including health care and human services, unemployment compensation, transportation, and revenue) and the judiciary.
- Extensive customer network
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$94,800.00 - $186,000.00
Benefits:
|
 |
RSS Job Feeds