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Security Officer - Boston Massachusetts

Company: Mass General Brigham
Location: Boston, Massachusetts
Posted On: 01/24/2025

Site: The General Hospital Corporation At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.Job SummaryResponsible for ensuring the safety of patients, visitors, and staff by patrolling the premises, monitoring security systems, and responding to security incidents.Essential Functions

  • Conduct regular patrols of the healthcare facility, including interior and exterior areas, to detect and deter security breaches, vandalism, theft, or any suspicious activities.
  • Maintain a visible presence and provide a sense of security by being approachable and proactive in addressing security concerns.
  • Monitor surveillance cameras, alarm systems, and access control systems to identify potential security threats or breaches.
  • Report any security-related incidents, hazards, or policy violations promptly to appropriate personnel.
  • Control access to the facility by verifying identification, issuing visitor passes, and ensuring that only authorized individuals enter designated areas.QualificationsEducation: High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No.Licenses and Credentials:
    • Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred
    • Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
    • Certified Healthcare Security Officer [CHSO] - International Association for Healthcare Security & Safety preferred
    • Certified Healthcare Security Supervisor [CHSS] - International Association for Healthcare Security & Safety preferred
    • Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred
    • MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferredExperience: Experience in security operations, preferably in a healthcare or similar setting. 2-3 years preferred.Knowledge, Skills and Abilities:
      • Strong observation and situational awareness skills to identify potential security threats or hazards.
      • Excellent communication and interpersonal skills to effectively interact with individuals at all levels, including patients, visitors, and staff.
      • Ability to remain calm and make sound judgments in high-pressure situations.
      • Basic knowledge of emergency response procedures and first aid techniques.
      • Familiarity with security systems, such as CCTV, access control, and alarm systems.
      • Physical fitness and the ability to walk or stand for extended periods.Additional Job DetailsPhysically must be able to lift 50 pounds. Ability to stand/walk for a minimum of 8 hours. Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency situation upon arrival if necessary. Strong sight and hearing abilities needed in order to effectively deal with diverse and emergency situations. Ability to use enough force to subdue, arrest or restrain someone if necessary. Ability to receive instruction and communicate appropriately while moving to and from emergent situations. Ability to withstand adverse weather conditions. Exposure to chemicals, blood and hazardous waste materials. Ability to assist in evacuation procedures including the use of Med Sleds or comparable equipment from any floor of any MGH building. Ability to perform all required practical training components including CPR, MOAB, OC Spray and Handcuffing and physically be able to carry out tasks while on duty if required to do so.Physical Tests:Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually:
        • 3 Minute Step Test: Measures the heart rate in the recovery period following three minutes of stepping.
        • Step, Bend, and Crawl: Measures mobility and coordination.
        • Stretcher Carry: Measures the ability to assist lifting a stretcher.
        • Pull and Drag: Measures upper body strength.
        • Balance Walk: Measures balance.
        • Stair Climb: Measures the ability to climb stairs at a quick pace.Work LocationOnsite Work Location: 66 Blossom StreetScheduled Weekly Hours: 40Employee Type: RegularWork Shift: Day (United States of America)EEO StatementThe General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world's most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system-we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
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