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Executive Director - Various Boards Unit - Boston Massachusetts
Company: Commonwealth of Massachusetts
Location: Boston, Massachusetts
Posted On: 01/31/2025
An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Executive Director - Various Boards Unit (250000DQ)About the Organization:The Division of Occupational Licensure (DOL), an agency within the Office of Consumer Affairs and Business Regulation (OCABR), protects consumers by making sure the professionals they hire comply with state licensing laws. DOL oversees 26 boards of registration, which license and regulate more than 500,000 individuals and businesses to practice over 100 trades and professions. DOL also licenses and regulates the Office of Public Safety and Inspections (OPSI), and the Office of Private Occupational Schools.The mission of DOL is to protect the public health, safety and welfare by licensing qualified individuals and businesses to provide services to consumers. In addition, it is the duty of the DOL to ensure fair and consistent enforcement of the licensing laws and regulations. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach.The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency.About the Role:The Various Boards Unit ("Unit") is one of DOL's administrative units. The Unit will oversee several Agency boards that will likely include the Board of Professional Engineers and Land Surveyors and Occupational Schools, but the specific boards may be subject to change. The mission of the Unit, through its respective boards, is to: establish minimum qualifications for individuals seeking licensure in the professions it oversees; to license qualified professionals and businesses that provide services to consumers and businesses; to ensure the integrity of its trades and professions through the fair and consistent enforcement of applicable rules and regulations; and, when necessary, take disciplinary action against licensees who engage in professional misconduct.The Executive Director ("ED") for the Unit reports to the Associate Deputy Commissioner for Policy & Boards ("ADC"). At the direction of the ADC, the ED oversees the administration of processes, procedures, and policies that direct the daily licensing and regulatory activities of the boards within the Unit. The ED assists the ADC in providing policy guidance to DOL investigative and legal staff and assists with enforcement efforts by reviewing the content of investigative files and inspection reports and makes decisions and recommendations regarding their disposition.Duties and Responsibilities: Manage Unit/board operations: - Manage all licensing and regulatory functions for the Unit's boards.
- Initiate policy, regulatory, administrative, and enforcement issues for board consideration.
- Collaborate with assigned legal counsel(s) in drafting proposed regulations.
- Oversee the operations of board meetings, subcommittees, etc., as applicable.
- Manage personnel and coordinate board member activities:
- Establish and maintain strong relationships with members of the Unit's boards.
- In coordination with senior Agency managers, screen and interview for staff positions as vacancies arise.
- Supervise all Unit staff.
- Promote compliance by Unit staff and board members with respect to their roles and responsibilities, the open meeting law, public records law, state ethics law, codes of conduct, and administrative procedures.
- Provide expertise and assistance to DOL investigative and adjudicatory processes:
- Assist DOL investigators with resolving consumer complaints.
- Interpret and apply licensing rules and regulations to pending cases.
- Recommend policies and regulatory changes to DOL and Unit boards, based on investigative findings.
- Monitor the status of pending complaints and work with board counsel, assigned prosecutors, and investigators to ensure timely progress and resolution of pending matters.
- Provide expertise and assistance in the disciplinary and enforcement process:
- Establish policies to aid in the tracking of case management with the Offices of Investigations, Legal Counsel, and Prosecutions, regarding complaints against licensees.
- Make recommendations for license reinstatement applications, based on licensee compliance with the terms of discipline.
- Provide input regarding the issuance of adjudicatory/disciplinary decisions based on board precedents, Massachusetts General Laws, and the Code of Massachusetts Regulations.
- Develop and oversee individual and business licensure processes:
- Manage and oversee the e-licensing workflows in the licensing software.
- Review and approve or deny applications for licensure.
- Determine if applicants are eligible for examination in relevant licensure categories by evaluating experience, verifying educational requirements, and confirming health and safety obligations.
- Assist in negotiating, drafting, and executing reciprocal licensure agreements with other jurisdictions, as necessary.
- Act as records custodian:
- Oversee all staff responses to requests made pursuant to the Public Records Law and Fair Information Practices Act.
- Serve as main point of contact for licensee related correspondence.
- Develop and approve board educational programs and requirements:
- When applicable, monitor facilities that administer board-approved educational programs.
- When applicable, assist in the development of educational curriculum and evaluate course terms, qualifications of instructors, equipment, and teaching materials for board approval.
- Approve and set standards for mandatory continuing education based on board regulations.
- Conduct periodic compliance audits of continuing education requirements.
- Help to negotiate, draft, and execute examination contracts with board vendors, in conjunction with board counsel.
- Review proposed exam questions to ensure consistency with board regulations.
- Monitor and update licensing exams to conform to changes in the professions.
- Aid in vendor contract management.Preferred Knowledge, Skills, and Abilities:
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