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General Manager - Print Industry - Clawson Michigan
Company: ARC Document Solutions Location: Clawson, Michigan
Posted On: 09/08/2024
We are currently seeking candidates for aGeneral Managerrole who will direct theirdivision to succeed inquality and service by hiring, training, and managing team members, maintaining the facility's readiness and ability to provide top customer service, technology, and delivering a quality product by performing the following duties: - Hire, train, and evaluate personnel
- Maintain personnel and equipment readiness to deliver a quality product.
- Maintain a high level of branch organization at all times.
- Respond to clients in a professional and ethical business manner.
- Effectivelypromote ARC products and services
- Assist with quoting equipment, supplies, and services
- Fiscal and operational responsibility for daily branch operations.
- Manage branch activities within agreed budgets and timescales
- Plan and direct production activities and establish production priorities
- Maintain appropriate inventory controls
- Work effectively with internal and external customers.
- Manage cash sales reporting and submissions
- Manage the branch within company policies and standards.
- Developtools to accurately track errors and deadline compliance.
- Review service, supply service, rental, and warranty agreements to maintain maximum profit efficiency
- QC outgoing orders. Monitor orders-in, operators, quality control, final check, and orders-out.
- Monitorequipment and supplies.
- Submitall branch reporting on time.
- Maintain a professional, quality work environment at all times.
- Troubleshoot and resolve problematic orders and customer complaints.SKILLS & QUALIFICATIONS
- Experience managing production using equipment, processes, and procedures in multiple locations
- Ability to assess/troubleshoot customer orders and associated issues
- Excellent customer service and employee management skills
- Strong competency with Word,Excel, PowerPoint, and otherproprietary software
- Ability to multi-task while maintaining quality and accuracy.
- Friendly personality and good attitude
- Flexibility to work overtime when needed
- Strong comprehension of small format, large format, and colorproduction equipment is highly desiredWE ARE OFFERING
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