Service Delivery Manager - Warren Michigan

Company: VirtualVocations
Location: Warren, Michigan
Posted On: 11/21/2024

A company is looking for a Service Delivery Manager - Mobility to provide ongoing support and service to clients in the mobility sector.



Key Responsibilities

Build and maintain relationships with clients while addressing their needs and requirements
Manage the onboarding process for new clients and assist with daily requests
Cross-sell additional services and ensure customer satisfaction to increase retention


Required Qualifications

1-2 years of experience in a similar position
Knowledgeable in the telecommunication and wireless/mobility industry
Experienced with ticket systems/CRM such as Salesforce and Zendesk
Adept with Microsoft Excel and the Microsoft Office Suite
Organized and able to manage time effectively More...

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