Collections Representative - Warren Michigan

Company: VirtualVocations
Location: Warren, Michigan
Posted On: 11/21/2024

A company is looking for a Collection Services Representative I to assist Business to Business clients with delinquent account inquiries.



Key Responsibilities

Receive and respond to incoming calls regarding account status and billing inquiries
Resolve simple client requests and provide necessary account documentation
Initiate contact with clients regarding outstanding account balances and escalate complex issues as needed


Required Qualifications

High School Graduate or General Educational Degree (GED)
6+ months of experience in customer service or a call center
1+ year of experience in collections, billing, or a related field
Knowledge of collection procedures and Microsoft Office Suite, particularly Excel
Ability to navigate multiple systems and prioritize workload effectively More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.