Senior VoIP Engineer - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/16/2025

A company is looking for a Senior VoIP Engineer to manage and implement telephony solutions.



Key Responsibilities

Manage, monitor, and implement changes to the On-Prem Cisco Call Manager and Cisco Contact Center solution
Assist in the technical design and integration of additional call center locations
Support the integration of Cloudflare with Census mobile devices


Required Qualifications

Bachelor's degree or four (4) additional years of experience in lieu of a degree
Minimum of six (6) years of IT experience
Experience as a VoIP Engineer with expertise in Cisco Call Manager and Cisco Contact Center
Experience providing T2/T3 support for voice outages and managing upgrades
Must be a U.S. Citizen and able to obtain Public Trust clearance More...

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