Member Support Specialist - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/19/2025

A company is looking for a Member Support Specialist to provide support to members in a healthcare program.



Key Responsibilities

Support members with questions and issues related to their program via phone, email, and text
Monitor member adherence and alert medical care teams as necessary
Assist non-adherent members in getting back on track through outreach calls


Required Qualifications

Experience in customer service
Tech-savvy, with familiarity in Android and iOS mobile technology
Self-motivated and goal-oriented
High degree of professionalism
Bilingual in English and Spanish is a plus More...

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