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Customer Success Manager - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/22/2025

A company is looking for a Customer Success Manager who will serve as the primary point of contact for clients and optimize digital marketing campaigns.



Key Responsibilities

Maintain proactive communication with clients, addressing their needs and concerns
Create and present detailed performance review reports tailored to each client's needs
Analyze campaign performance to identify optimization opportunities and drive effectiveness


Required Qualifications

3-5 years of experience in performance marketing, preferably in eCommerce/retail
Proficient in advertising metrics such as CPA, ROAS, and Conversion Rate
Experience in a client-facing role, building relationships with key stakeholders
Strong analytical and mathematical abilities
Ability to thrive in a fast-paced, high-growth startup environment More...

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