Customer Operations Administrator - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/22/2025

A company is looking for a Customer Operations Administrator to support the Director of Customer Operations and ensure excellent service delivery to customers.



Key Responsibilities

Serve as the primary point of contact for customers, addressing inquiries and resolving issues
Facilitate the onboarding process for new customers, providing training and resources
Maintain accurate records of customer interactions and support cross-functional teams to enhance customer experience


Required Qualifications

Bachelor's degree in business, operations management, or a related field, or equivalent work experience
2+ years of experience in customer service, project coordination, or operations in a data center or technology-driven environment
Proficiency in project management software (e.g., Wrike, Microsoft Project, or similar)
Strong organizational and multitasking skills
Ability to work effectively with cross-functional teams and manage multiple priorities More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.