Customer Health Program Manager - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/22/2025

A company is looking for a Customer Health Business Program Manager.



Key Responsibilities

Develop and lead Customer Health programs to enhance customer experience and streamline the CSAM role
Engage with Customer Success stakeholders to drive positive impact and lead cross-functional teams
Synthesize business insights to identify risks and opportunities for program improvement


Required Qualifications

Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years of experience in customer success program management
Proven experience in Customer Success and Global Support functions
Strong understanding of customer-centric service delivery and support models More...

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