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Consumer Operations Associate - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/23/2025

A company is looking for a Consumer Operations Associate (Contract) to support consumer inquiries and disputes.



Key Responsibilities

Respond to and resolve consumer inquiries and disputes
Assist in scaling the consumer operations function
Communicate directly with consumers and understand their needs


Required Qualifications

1-2 years of experience in a client or consumer-facing role
Familiarity with Salesforce Service Console or similar customer ticketing software
High consumer empathy More...

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