Medicare Pharmacy Customer Service Representative - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/24/2025

A company is looking for a Customer Service Representative, Medicare Pharmacy.



Key Responsibilities

Handle and record inbound pharmacy calls from members, providers, and pharmacies
Coordinate and process pharmacy prior authorization requests and appeals
Effectively communicate plan benefit information and assist with coverage determinations


Required Qualifications

High School Diploma or GED equivalent
1-3 years of call center or customer service experience
Preferred: Associate degree
Preferred: 3-5 years of healthcare industry experience
Preferred: National pharmacy technician certification More...

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