Platelet Scheduler - Livonia Michigan

Company: VirtualVocations
Location: Livonia, Michigan
Posted On: 01/24/2025

A company is looking for a National Platelet Scheduler.



Key Responsibilities

Process DRMS Activities and perform administrative duties for the National Call Center Services Mailbox
Contact donors to resolve inquiries and provide necessary information
Support agent inquiries through various communication methods and maintain accurate records of donor interactions


Required Qualifications

High school diploma or equivalent required
Minimum six years of customer service or related experience required, including 18 months as a Telerecruiter
Proficient in using multiple computer applications simultaneously in a fast-paced environment
Ability to adapt to ongoing change and handle difficult customer interactions
Experience working in a fast-paced call center environment is required More...

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