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Senior Sales Engineer - North Central - Detroit Michigan
Company: Red Canary
Location: Detroit, Michigan
Posted On: 01/25/2025
Who We AreRed Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We're a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats.The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We're united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let's talk.What We Believe In Do what's right for the customer Be kind and authentic Deliver great quality Be relentlessChallenges You Will SolveA Sales Engineer understands that while prospective customers share many characteristics, each is unique and requires a carefully constructed solution to help them achieve their specific security goals. We are looking for a sales engineer who is able to discern where a customer is on their security maturity journey and assess whether or not the Red Canary solution fits into their current project plans and organizational needs.You will be a great fit for this role if you are ecstatic about the opportunity to guide prospects through the customer journey and evangelize the Red Canary solution. In this position you will have the opportunity to creatively identify opportunities for improvement and take the reins on implementing solutions.Much of your day-to-day work consists of pre-sales interactions as you support a team of Account Executives during presentations and proof of concepts. While not directly supporting your team, your time will be focused on a variety of project work and ad-hoc requests. Project work may include performing product research and development, maturing current functional processes and writing and refactoring scripts.What You'll Do - Serve as technical expert working alongside Account Executives throughout the entire sales cycle
- Create and deliver custom presentations/demos that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
- Facilitate interactive, informative, and tailored proof-of-concepts
- Maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem of prospects that Red Canary is solving
- Willingly push back on customers when it is in their best interest; comfortable with difficult conversations
- Listen first and are adept at working across internal and external teams with competing priorities
- Focus on the needs of prospects and be their internal advocate, looking for and are excited about forging a path forward when none exists
- Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc.
- Familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of dataWhat You'll Bring
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