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Strategic Customer Engagement Manager - Detroit Michigan
Company: VirtualVocations Location: Detroit, Michigan
Posted On: 01/29/2025
A company is looking for a Strategic Customer Engagement Manager 1. Key Responsibilities: Establish and oversee Customer Advisory Board (CAB) and facilitate regular meetings to gather and act on feedback Develop and maintain an executive sponsorship program to enhance customer relationships Define program objectives, manage budgets, and continuously improve customer engagement initiatives Required Qualifications: Bachelor's degree in Computer Science, Software Engineering, Product Management, or related technical field 5+ years of experience in Customer Success, Customer Engagement, or similar roles in a technical environment Strong understanding of B2B customer relationships and the enterprise software industry Proven track record of developing successful customer engagement programs Experience with customer engagement, CRM software, and project management platforms More...
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