Patient Financial Recovery Specialist - Detroit Michigan

Company: VirtualVocations
Location: Detroit, Michigan
Posted On: 01/29/2025

A company is looking for a Patient Financial Recovery Specialist who will provide customer service to hospital patients regarding their accounts and assist with settling balances.



Key Responsibilities

Answer inbound and place outbound calls to assist patients with their accounts
Process credit card payments and set up payment arrangements for unpaid balances
Research insurance information and maintain accurate account notes across systems


Required Qualifications, Training, and Education

High school diploma or equivalent is required
Preferred experience in customer service and call center environments
Preferred experience with the medical billing process
Proficient PC knowledge with typing speed of 30-40 wpm
Ability to work independently with minimal supervision More...

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