Retention Specialist - Detroit Michigan

Company: VirtualVocations
Location: Detroit, Michigan
Posted On: 01/30/2025

A company is looking for a Retention Specialist who is enthusiastic and compassionate, with a passion for helping customers.



Key Responsibilities

Handle inbound and outbound calls with urgency and care
Empathize with clients to resolve issues and renegotiate agreements
Work to retain customers by addressing concerns through various communication channels


Required Qualifications

Proven call center experience with a focus on sales
Ability to build rapport and meet customer needs ethically
Competitive spirit to achieve sales goals
Successful completion of background check and drug screening
Computer proficiency with multitasking capabilities More...

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