Enterprise Technical Advisor - Detroit Michigan

Company: VirtualVocations
Location: Detroit, Michigan
Posted On: 02/02/2025

A company is looking for an Enterprise Technical Advisor, (Post-Sales Customer Success).



Key Responsibilities

Manage relationships with approximately 15 enterprise customers to ensure satisfaction and growth
Develop and implement tailored success plans and strategies to maximize customer value and drive adoption
Act as the voice of the customer, translating their needs and feedback to internal teams for product improvement


Required Qualifications

Experience in post-sales customer success or a related field
Strong technical understanding of software development processes and challenges
Proven ability to build relationships and influence stakeholders at various levels
Exceptional organizational and project management skills
Ability to proactively identify opportunities for customer expansion and upsell More...

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