Customer Service Representative - Saint Paul Minnesota

Location: Saint Paul, Minnesota
Posted On: 11/12/2024

Responsibilities for this Senior Customer Service Agent Role include:

¿ Respond daily to 80+ calls in an inbound call center

¿ Field distressed calls from customers to connect them with service specialists who will solve their problems

¿ Handle product orders and credit inquiries from hospitality industry customers and Ecolab sales representatives

¿ Achieve target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills

¿ Must be able to type 25 WPM

¿ No Degree Required



Hours:

6 week training shift Monday through Friday from 8AM to 4:30PM.



Available to work 6:30am-2pm Monday through Friday with one weekend shift between 6am-midnight or 12pm-6:30pm Monday through Friday with on weekend shift scheduled between 6am-Midnight





Benefits and PTO are available. More...

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