Customer Service Representative - Minneapolis Minnesota

Location: Minneapolis, Minnesota
Posted On: 11/21/2024

Customer Service Representatives: $14.00/hour



About the Position

Large international company seeking Customer Service Representatives for their retail location in the Mall of America at competitive pay! It is a fun, motivating, and exciting atmosphere. This opportunity offers on the job training and close mentoring support by team leaders. Ideal candidate is detail oriented and organized. Do you enjoy talking to customers as well as communicating with internal associates? Do you enjoy working in a fast paced, yet fun environment and using a computer? If so, then look no further!



Skills Required

? Passion for and usage of technology

? Superior customer service/people rapport building skills, both 1:1 and in a group environment.

? Detail-oriented with excellent written and verbal communication skills.

? Problem-solving, presentation skills, and multi-tasking ability.

? Teaching or training experience.

? Prior experience selling technology or other consumer products.

? Thrive in a fast paced, dynamic, public facing environment.

? Team player and ability to get along with others.

? College degree and/or equivalent work experience



Responsibilities

? Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations

? Flawlessly execute the sales and service strategies

? Present total solution offerings and sales support based upon each customer?s unique needs, both before and after the sale

? Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings

? Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices

? Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers

? Must be able to work a regular schedule as required by the needs of the business.

? Must be able to move about the store

? Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)



If you love helping others and thrive in an encouraging environment, this is the perfect place for you. Apply Now!

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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