Patient Care Representative - Minneapolis Minnesota

Company: VirtualVocations
Location: Minneapolis, Minnesota
Posted On: 01/22/2025

A company is looking for a Patient Care Representative II to handle patient interactions and account management.



Key Responsibilities

Make and receive calls to resolve patient issues and secure payment arrangements
Document patient complaints and manage tasks through Oracle and other systems
Provide customer service support, including satisfaction surveys and technical assistance


Required Qualifications

3-5 years of customer service or 2-4 years of medical collections experience preferred
Comprehensive understanding of patient benefits and insurance processes
Strong performance in cash collections and decision-making abilities
Self-motivated with excellent time management skills
Some college preferred but will consider relevant experience More...

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