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Implementation Specialist II - Minneapolis Minnesota
Company: Deluxe Corporation Location: Minneapolis, Minnesota
Posted On: 01/25/2025
Join a supportive, tight-knit team that is enthusiastic about building great client relationships. We're looking for someone with proven strong communication skills and an understanding of the axis of technology and business execution. If you're looking for a place to grow, this is an opportunity to consider.The Implementation Specialist is responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management.Responsibilities: - Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours. Assist on larger more complex projects that require more than one resource.
- Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
- Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues.
- Document, communicate status, and help escalate issues internally.Basic Qualifications:Education and Experience: Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or Hs/GED and 6 years experience.
- Experience with Microsoft Office suite and windows-based operating systems/networks.
- Experience implementing or supporting software solutions.Preferred Qualifications:
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