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Branch Manager I - Greenville, MS - Greenville Mississippi
Company: Southern Bancorp Location: Greenville, Mississippi
Posted On: 11/16/2024
Who We Are: Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals. Job Summary The Branch Manager manages a branch staff with three or more employees; Responsible for the day-to day operations, including customer service, product sales, and security in accordance with the Bank's objectives; May assume responsibility for lending under strict credit restrictions; Provides leadership, training, and supervision to staff. Responsibilities Oversee branch staff including coordinating, planning and assigning work schedules, answering questions and solving problems posed by the staff, conducting evaluations, and motivating staff to meet performance levelsSupervise all teller operations for accuracy, efficiency, and quality customer service. Prepare various reports including Currency Transaction Reports (CTR's) and IRS Reports. Handle vault function which includes calculating money requirement of branch and Tellers' cash requirements; ordering money; verifying, buying and selling cash for all Teller stations; daily opening and closing of the vault and ensuring proper and secure shipment of all cash. Manage ATM operations to include supplying the equipment with cash, envelopes, and receipt paper; processing deposits; balancing; handling problems. Review procedures and recommend changes to improve the service and thereby enhance the quality of the bank's customer service. Participate in a team effort to cross-sell other services of the bank.May occasionally perform duties of a Teller and/or a Customer Service Representative which includes performing all related opening, closing, and balancing activities; assisting customers with banking needs (deposits, withdrawals, credit card cash advances, federal tax deposits, issuing traveler's checks, cashier's checks, EE bonds, money orders, handling commercial deposits and night deposits etc.) If responsible for lending, |
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