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FEMA Tier 1 Agent - Saint Charles Missouri

Company: VirtualVocations
Location: Saint Charles, Missouri
Posted On: 11/11/2024

A company is looking for a FEMA Tier 1 Agent to provide customer service in an emergency contact center environment.



Key Responsibilities

Handle inquiries related to weather-related emergencies with professionalism and empathy
Provide accurate information to resolve customer questions and concerns
Maintain knowledge of systems and adapt to changes in procedures


Required Qualifications, Training, and Education

Must pass a criminal background check
Legally able to work in the United States
Must be a current resident living in the United States
High school diploma or equivalent required
Availability to work at least 32 hours per week during specified hours More...

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