Taco John's, Unassigned General Manager - Billings Montana

Company: Pentex Restaurant Group
Location: Billings, Montana
Posted On: 11/08/2024

Pentex Restaurant Group operates over 40 Taco John's locations in eight states (ND, SD, MN, MO, IL, WI, IA, and MT) with nearly 1,200 employees (and growing). We are the leading franchisee of Taco John's restaurants, and we own and operate 2 HuHot Mongolian Grill restaurants. We are growing, come and grow with us! Status - -Full-Time, Exempt Summary - -The General Manager (GM) leads the operation of the Taco John's restaurant. As a GM, you'll have responsibility for the financial success of your restaurant, as well as managing staff, keeping customers happy and adhering to health and safety mandates. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. Check us out at pentexrg.com. Requirements

• Fast Food General Management Experience, 1 year (required) and the desire to move your career to the next level.
• Traditional Fast Food, 2 years (required)
• Valid Driver's License
• Ability to multi-task and be self-motivated
• Solid financial analysis skills
• Drive and determination
• Great attitude and customer-oriented personality
• Strong talent and performance management skills
• Understands and has a passion for the intricacies of working with food and beverage
• Previous success with restaurant systems and tools, and leading and supervising
• Possesses POS and MS Office computer skills
• ServSafe certified preferred but not required
• Likes to have fun at work! Responsibilities
  • Lead and motivate team members by providing them with the tools, training and follow-up necessary to achieve maximum performance
  • Train and develop successful team members for the restaurant while providing direction and guidance to ensure a positive and motivating work environment is established and maintained.
  • Ensure ongoing coaching for improvement and use of constructive discipline and proper documentation of employee performance.
  • Ensure problem resolution is available on all shifts and is utilized when appropriate, build trusting relationships.
  • Escalates applicable employee relations matters to HR.
  • Implement ongoing recognition culture in the restaurant.
  • Meet the highest levels of customer service and satisfaction and selling efforts.
  • Ensure that the restaurant meets company guest standards, follow-up on guest complaints timely.
  • Maximizing positive customer experiences, sales, and profits.
  • Manage all restaurant financial controllables using the restaurant plan. Systems include but not limited to the use of automated tracking systems, managing employee labor, overtime, food, supplies within company standards, cash management and deposits per company standards.
  • Maintain and protect all company assets.
  • Develops food safety behaviors and standards.
  • Maintain operational updates and utilize resources.
  • Follow proper opening, closing, safety, and security procedures and maintain cleanliness and preventive maintenance programs.
  • Recognize business generators and traffic patterns and plan shifts accordingly. Qualifications and Skills
    • Advanced understanding of all full-service restaurant operations.
    • Comfortable working in a fast-paced environment.
    • Ability to coach, train and motivate employees.
    • Health Insurance - Employer Paid!
    • Vision Insurance
    • 401(k) with Company Match
    • Employer Paid Short Term Disability Insurance
    • Employer Paid Long Term Disability Insurance
    • Employer Paid Basic & Voluntary Life Insurance
    • Employee Assistance Program (EAP)
    • Free Rapid! Paycards for Direct Deposit
    • Paid Vacation
    • Competitive Compensation
    • Generous Monthly Bonus Potential Physical Responsibilities / Essential Functions Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical Activities include but are not limited to stooping, kneeling, crouching, reaching, standing for long periods of time, pushing, pulling, lifting, talking, hearing, and repetitive motions. Disclaimer - Offers of employment at Pentex Restaurant Group (DBA Taco John's) are contingent upon the candidate having successfully completed a criminal background check. Pentex Restaurant Group will consider qualified candidates with criminal histories in a manner consistent with requirements of applicable local, state, and federal law. Background checks will be conducted on all final candidates. Pentex Restaurant Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. OUR VALUES INTEGRITY -- Never cheat the guest. Never cheat the team; -HUMILITY -- Own your results. Raise your hand, admit mistakes, ask for help; -EXCELLENCE -- Do the little things right. The STANDARD is the standard; -CELEBRATE -- Every win counts. Share Success.
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