IT Help Desk Technician - Lincoln Nebraska

Company: VirtualVocations
Location: Lincoln, Nebraska
Posted On: 05/19/2024

A company is looking for an IT Help Desk Service Technician.



Key Responsibilities:

Resolve Tickets to meet set Service Level Agreements
Investigate, analyze, and resolve hardware and software problems
Install, integrate, and configure new computer systems for users


Qualifications and Education:

High School graduation or equivalent required
Bachelor's Degree in related field or equivalent experience preferred
Background in PC maintenance/repair and application software support
Knowledge of ITIL or Cobit framework
Experience in retail pharmacy operations desirable More...

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