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Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USA - Henderson Nevada
Company: TTEC Location: Henderson, Nevada
Posted On: 09/11/2024
Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USABe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a -Bilingual Licensed Healthcare Insurance Agent - Spanish-English -working remotely, -you'll be a part of bringing humanity to business. #experienceTTEC. We value your investment in yourself to study and pass the insurance exam in your current state. -In this role, we'll help expand on that experience and grow by paying for you to be reciprocally licensed in other states and invest in your continuing education credits, as well as any renewal costs.Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work - certification in the United States says it all!Our TTEC work from home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, LA or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.What You'll be DoingYou'll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.As a Licensed Healthcare Insurance Agent, on a typical day, you'll - Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or servicesWhat You Bring to the Role
- Current Health insurance license in your state of residence
- Bilingual in English and Spanish
- High speed internet (> 25 mbps)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- Strong customer service orientation
- High school diploma or equivalent
- Computer experienceWhat You Can Expect
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