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Manager, Claims Workers Compensation - Nashua New Hampshire
Company: AmTrust Financial Services Inc.
Location: Nashua, New Hampshire
Posted On: 01/19/2025
OverviewAmTrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Workers' Compensation Claims Manager in Nashua, NH. The Workers' Compensation Claims Manager is responsible for supervising activities within the worker compensation lost time claims department. This includes oversight of administrative tasks and staff or investigation of insurance claims involving workers compensation, property, or casualty claims based on coverage, appraisal, and verifiable injury or damage. This position involves direct handling of tasks and/or claims in addition to supervision of staff. The WC Claims Manager reports to the Director of WC Claims.Responsibilities Oversee the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, evaluation, negotiation, and settlement. Ensure all claims, whether eligible or ineligible for payment, conform to quality, production standards, and specifications. Ensure claim processing is consistent with applicable policies, procedures, and department guidelines. Analyze and approve workers compensation claims. Complete regular quality audits of staff's work, record results, and counsel staff to bring work to or above standards. Prepare regular periodic reports and monitor system reports to ensure adherence to corporate and regulatory standards. Establish and execute controls to assure that the quality of the work meets or exceeds standards. Review and analyze processes, procedures, and workflows to identify opportunities for process improvement and efficiency.Qualifications Bachelor's degree or equivalent combination of work experience and education required. 5+ years of experience in the workers compensation insurance industry. Valid adjuster's license in appropriate jurisdictions or ability to obtain such. Basic understanding of laws, principles of coverage, liability, and the insurance industry in general, with specific emphasis on workers compensation. Leadership skills: ability to plan, organize, delegate, and develop corporate human resources. Ability to work with little supervision and direction. Ability to operate business technology. Ability to manage personnel administration including employee evaluations and salary administration.What We OfferAmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion, or disabilities.AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain, and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate, and how we see our future.
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