 |
Engagement Manager - IT Professional Services - Iselin New Jersey
Company: Align Communications
Location: Iselin, New Jersey
Posted On: 11/08/2024
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?
At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart!
We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.Position Overview
We seek a Client Engagement Manager that is ready to step up into a leadership role within an established and growing IT Consulting Practice. The role is a combination of billable consulting, team leadership, client relationship management, and account development. The Client Engagement Manager will lead data center transformation programs and will own the success of client engagements. We also expect this person to work with the leadership within our Data Center Migrations and Transformation solutions consulting practice to manage various internal business development and solution enhancement initiatives to grow the line of business. You are expected to manage project teams and deliverables, own and foster key client relationships, and help resource projects. Acting as a senior consultant on projects you will lead projects by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. This will transpire through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.
This role is entrepreneurial and will work with senior leadership in the Migration business unit to enhance our professional services offerings includes mentoring team members, developing new tools and processes, contributing to thought leadership and knowledge sharing, supporting the proposal and pre-sales process, support internal projects to enhance Aligns service offerings. As you grow into more of a leadership role within the Migrations Solution, you will develop and enforce standards, assist with solution development, assist with project resourcing, and help define the strategic direction of the solution.
Acting as a strategic advisor, you must have experience leading Current State to Target State IT Infrastructure assessments and initiatives. Candidates must have experience successfully managing complex data center migration programs and managing key customer relationships. To be successful in this role you must be resourceful, solutions oriented, and possess the skills and the ability to develop solutions and author presentations (PPT) to articulate and influence clients executive teams on a proposed infrastructure strategy.
- This role is a hybrid role based out of our Iselin, New Jersey Office
- The position in its nature requires some travel, which at times could be up to 30%.
- This is a full-time position offering full benefits, a competitive base salary in the $150K to $175K+ range (we are flexible based on experience), paid training and performance-based bonusesResponsibilities
This role is a combination of IT program management, client relationship management, IT advisory consulting, and people leadership.
- Own the success of complex data center and cloud migrations programs including project oversight, management of multiple workstreams, team leadership, and client relationship management
- Support account development and growth, and the development of new services
- Perform billable IT advisory work, solution development, technical project management, and delivery
- Perform the consultative discovery of the clients business goals, objectives, and challenges and translates them into effective infrastructure solutions
- Act as an IT Infrastructure Strategic Advisor and support the whole project life cycle from pre-sales to project closeout phases
- Work as both a leader within the migrations solution and a billable resource on strategic consulting engagements
- This person will be working closely with other subject matter experts in a matrix environment to plan, schedule and execute projects for various-sized enterprise clients (infrastructure, storage, network, server and IT appliances, etc.), while ensuring successful delivery, enforcing standards, and seeking to uncover additional opportunities
- Work closely with the group manager to manage client relationships, ensure successful project delivery, and make certain resource utilization is efficient
- Contribute to thought leadership within Migrations and help define our strategic vision, by continually evolving our solution offerings to grow our revenue and client base
- Ensure quality control by developing and managing processes, as well as providing oversite and education
- Help streamline and improve processes
- Nurture and mentor team members to continually improve the skills within the team and provide a career path for the team
- Lead IT Infrastructure current state assessments and developing target state infrastructure solutions which may include private, hybrid and public cloud solutions
- Drive solutions development, work with subject matter experts, and put a cohesive vision in place that can be presented to clients executive teams
- Provide oversight on projects to ensure the technical vision is realized and project manage aspects of the project as needed
- Advise clients on potential risk, and manage client expectationsRequirements
In summary, we seek an experienced program manager with IT professional services experience. Candidates should have a proven track record performing current state assessments, advising clients on data center transformation, and leading data center physical and logical migrations. To succeed in this role you must be sales-minded, resourceful, solutions oriented and motivated. The ability to successfully manage, grow and add value to key client relationships is critical.
|
 |
RSS Job Feeds