Virtual Store Support Specialist - Toms River New Jersey

Company: VirtualVocations
Location: Toms River, New Jersey
Posted On: 11/20/2024

A company is looking for a Virtual Store Support Specialist - Merchandising Operations.



Key Responsibilities

Assist operators and store team members with inquiries regarding policies and procedures
Handle escalated customer situations to ensure satisfactory resolutions
Maintain and update the Knowledge Library with standard operating procedures


Required Qualifications and Education

High school diploma or GED
Minimum of 2 years related experience or equivalent combination of education and experience
Call Center or Customer Service experience preferred
Knowledge of store operation policies and procedures
Basic understanding of automotive terms and vehicle repairs preferred More...

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