Head of North America Cyber Claims - Berkeley Heights New Jersey

Company: Axis Capital
Location: Berkeley Heights, New Jersey
Posted On: 01/15/2025

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.Head of North America Cyber Claims Hybrid New York MetroThis is your opportunity to join AXIS Capital - a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism.Life at AXIS

• Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model.
• Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees.
• Career growth opportunities: We are committed to your professional development and offer various opportunities for growth and advancement.
• Social impact initiatives: We believe in making a difference and support various social and environmental causes.AXIS is seeking a Head of North America Cyber Claims to join our North America Claims team. The candidate should possess the ability to lead and develop a sophisticated team of claims professionals handling and managing a wide variety of North America Cyber Claims, including first and third party Cyber claims, miscellaneous professional liability, Tech E&O, Media, and Crime & Fidelity.This role will be responsible for leading and developing a team of claims professionals that will be responsible for:
  • Direct management of claims including the investigation, analysis, and evaluation of coverage, liability, and damages, within best practices.
  • Close collaboration with the Head of Specialty Claims regarding coverage disputes, including litigation and arbitration matters initiated by Axis issuing companies and when Axis issuing companies are parties to such litigation.
  • Formulating claims and litigation strategies, assigning, directing, and managing outside counsel.
  • Providing guidance to the North America Claims teams including strategic direction as well as recommending and approving outside coverage counsel assignments.
  • Managing costs, including the use of coverage counsel and litigation costs, as well as collaborating and working with the Litigation Management and Vendor Management teams to ensure cost management and the development and enhancement of the Professional Lines panel.
  • Collaborating across disciplines and business units, including the general counsel team overseeing errors and omissions issues arising from claims handling.
  • Identifying liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for handling such claims, as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.
  • Supporting underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments.
  • Actively coaching and mentoring direct reports, providing regular feedback, and developing employees for broader roles and responsibilities that support professional growth and development, working collaboratively with HR Business partner support and guidance.
  • Recruiting, hiring, and retaining top talent and developing appropriate succession plans.
  • Building and maintaining key relationships with internal stakeholders (e.g., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g., brokers, insureds, attorneys, auditors, reinsurers, and vendors).
  • Extensive communication with senior executives, brokers, reinsurers, actuaries, insureds, and auditors (both external and internal).KEY SKILLS & ABILITIES:
    • 7-10+ years of claims management experience Cyber or Professional Lines Claims as well as:
    • Demonstrated leadership, organizational, and management skills.
    • Experience practicing law as well as claims management (both directly managed and TPA managed claims).
    • Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally, as well as the ability to identify and resolve complex, disputed claims.
    • Analytical thinker that can drive results using all facets of the legal and claims processes.
    • Understanding of and ability to balance both the immediate claim issues and the broader portfolio impact and customer service impact of coverage disputes and issues.
    • Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints.
    • Demonstrated ability and experience handling casualty claims involving a wide variety of loss scenarios, as well as reporting and presenting about the same to senior management.
    • In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills.
    • Law Degree and admission in good standing to one of the fifty state bars or educational equivalent, a plus.
    • Travel is associated with this role (e.g., team management, court proceedings, mediations, and settlement).For this role, we're looking at a base salary between $205,000 and $260,000 in New York Metro. The exact number will depend on your experience and where you'll be working. On top of that, everyone gets competitive incentive targets, with rewards based on both company and individual performance. We also offer a fantastic benefits package that covers medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and a lot more. More...

          

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