Digital Banking Service Specialist - Newark New Jersey

Company: VirtualVocations
Location: Newark, New Jersey
Posted On: 01/17/2025

A company is looking for a Service Specialist, Digital Banking to provide customer service support in a remote setting.



Key Responsibilities

Handle inbound and outbound customer calls and correspondence in a fast-paced environment
Advise customers on digital tools and resources to enhance their banking experience
Assist in processing claims and support fraud analysts with information gathering


Required Qualifications

2 years of customer service experience
High School Diploma or GED required
Knowledge of financial institutions preferred
Experience with general math and basic computer skills
Previous experience in a Customer Service Representative role is preferred More...

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