Customer Service Sales - - Jersey City New Jersey

Location: Jersey City, New Jersey
Posted On: 01/24/2025

Customer Service Sales Opportunity



AppleOne has a Customer Service Sales opportunity working for a growing trucking company in Jersey City, NJ.



Collaborate with a sales team to manage and grow existing accounts. Responsible for selling and negotiating to honor day-to-day commitments of the account. Devise and implement tailored solutions to increase efficiency, add value, and maximize profitability throughout customers? supply chains. Exceed customers? expectations, pursue opportunities to cross-sell new business, and emulate all of Evans Delivery?s values. Utilize team resources and your manager to ensure standard operating procedures, key performance indicators, and other account metrics exist and are completed on a daily basis. Identify opportunities for account penetration and growth through analysis/discovery and recommend solutions

? Conduct business reviews and customer meetings

? Maintain overall positive client experience

? Manage performance expectations through customer account metrics

? Develop and foster customer relationships at multiple levels



? 8-5pm Monday through Friday with an hour lunch

? Inbound and Outbound calls

? Currently working with 15 clients.

? Responsible for order taking, order entry and follow up

? Customers will be calling in to place an order for shipment...Order will be faxed or scanned to the CSR and CSR will update order in their internal system.

? Customer will also be calling in for rates- CSR will need to refer to rate card and provide that information

? CSR is responsible for following up with clients when orders are complete

? CSR would also be responsible for cold calling new business leads to generate new business.

? Leads will be already provided



Possible Temp to Hire - $12.00 an hour

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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