Service Desk Agent - Newark New Jersey

Company: VirtualVocations
Location: Newark, New Jersey
Posted On: 01/25/2025

A company is looking for a Service Desk Agent - Part Time.



Key Responsibilities

Answers moderately complex questions and handles support for hardware, software, and applications
Escalates complex issues to resolver teams or vendors as needed
Supports L1 agents with day-to-day queries related to client incidents and requests


Required Qualifications

High School Diploma or GED required
May require technical certification or an Associate Degree
Generally, 1-2 years of experience in the area of responsibility
Eligibility for required authorizations from the U.S. Government may be necessary More...

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