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Relationship Banker - Bordentown New Jersey
Company: Disability Solutions Location: Bordentown, New Jersey
Posted On: 01/26/2025
Value PropositionOur values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of our OverviewThis is a full-time career opportunity (approximately 40 hours per week) based out of our Bordentown, NJ financial center in Burlington County. Must be available to be scheduled around (no Sundays).The Relationship Banker is responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. This role provides customers with a one stop experience to fulfill all their financial needs including account opening, lending, partner sales referrals, maintenance, and transaction processing. Incumbents will focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Responsible for sales expectations that contribute to the growth and success of the financial center.Responsibilities - Drive proactive sales conversations by engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby as well as during transaction processing. Use digital tools to proactively demonstrate digital solutions to customers, with the goal to identify sales opportunities and convert them into tangible outcomes to meet or exceed sales goals.
- Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship-building conversations with customers and to ensure a consistent approach to new customer onboarding and expanding existing relationships.
- Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
- Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.Additional Responsibilities
- May serve as a Notary Public for their financial center. QualificationsEducationHigh School Diploma or equivalent. (Required)Experience2 or more years customer service or sales experience. (Required)Knowledge, Skills, and Abilities
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