Analytics Manager - Hoboken New Jersey

Company: Randstad USA
Location: Hoboken, New Jersey
Posted On: 01/29/2025

Job Summary:Description:

• Responsible for defining, enforcing, and promoting policies and programs to ensure best-in-class Customer Experience and drive Customer Satisfaction across our marketplace business.Core Functions include:
  • Design and build reports, scorecards, and dashboards.
  • Data mining including heavy text mining for gaining insights from text.
  • Generate insights, trends, and actionable recommendations, leading to the implementation of initiatives and projects.
  • Ability to build relationships and work cross-functionally within partner teams (including Business Intelligence, Customer Care, Customer Experience, Business Units).Location: Hoboken, New JerseyJob Type: ContractSalary: $43.33 - $53.33 per hourWork Hours: 8am to 5pmEducation: BachelorsResponsibilities:What are the day-to-day responsibilities?
    • Day-to-day responsibilities include working with internal and external partners in recommending and performing analysis that help drive supplier narratives. Team members are also responsible for project managing innovation initiatives.Qualifications:
      • Experience Level: Experienced
      • Minimum 3 years of experience
      • Education: BachelorsSkills:
        • SQL
        • Client presentation
        • Project ManagementEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
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