Services Engagement Advisor - Edison New Jersey

Company: Innova
Location: Edison, New Jersey
Posted On: 02/07/2025

Innova Solutions has a client that is immediately hiring for a Services Engagement Advisor

All potential applicants are encouraged to scroll through and read the complete job description before applying.

Position type: Full Contract
Duration: 06+ months contract
Location: Remote

As a Services Engagement Advisor you will:Enable all aspects of Services by acting as a liaison between Services departments, Sales departments and clients in support of service delivery
Inspect and report on Sales pipeline in support of services forecast and resource fulfillment
Assist in Statement of Work review process to ensure compliance with standards
Sign and execute Statement of Work contracts for select projects
Provide full life-cycle Engagement Management for select customers
Ensure all available revenue recognition is processed timely and accurately
Initiate/oversee request tickets into resource fulfillment systems
Act as point of escalation to assist and/or resolve customer satisfaction issues
Provide timely and accurate system approvals
Initiate and approve financial documents for assigned customers (invoices, credit memos, etc.)
Participate in tool and process improvement projects as requested
Communicate Services engagement methodology and other best practices to coworkers and partners as needed
Ensure that best practices are incorporated and shared
Support Services Operations vision, goals and strategies
Contribute to Services Operations team meetings and best practices


The ideal candidate will have:Bachelor's degree or equivalent experience preferred
5 years' relevant professional experience
Provide forward thinking leadership at all times
Excellent written and verbal communication skills
Ability to excel in a dynamic and fast paced environment
Influential with others, tailoring communication to the needs of the target audience


Preferred Qualifications
--- Experience with Professional Services Automation tools
--- Experience implementing process improvement projects

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Umra Javed
(678) 203-3342
Umra.javed@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: $32.00 - $35.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024)
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications


Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. More...

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