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Branch Manager, Union Square, New York - New York New York
Company: Santander Holdings USA Inc Location: New York, New York
Posted On: 09/14/2024
Branch Manager, Union Square, New YorkNew York, United States of AmericaSantander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. - With a principal presence in the northeast U.S., Santander's retail division serves nearly 2 million customers and more than 5% of small businesses in the US.The Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships.Responsibilities - Delivers exceptional customer service and coaches/motivates team to deepen existing customer relationships and acquire new customers.
- Implements strategies to reduce overhead, and is responsible for managing branch P & L.
- Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company.
- Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management. -
- Coaches and motivates branch team members.
- Participates in branch functions and community activities to promote the organization's image and growth, ensuring that the Company maintains a strong local presence.
- Manages performance of all branch staff. Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch.Qualifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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