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CRM Project/Delivery Manager (Freelance) - New York New York
Company: Apmc Moving & Delivery Llc Location: New York, New York
Posted On: 09/14/2024
We're on the lookout for a sharp and detail-oriented Project Manager to work alongside an established account team on one of Hugo & Cat's key clients. This role will lead the management and delivery of a CRM program for a leading automotive brand across 5 key US states. You will work with a designer and copywriter to deliver ongoing monthly emails, ad-hoc landing pages, and ongoing performance reports. This is a client-facing role, supported by an Account Director. Requirements Responsibilities - Helping to create monthly campaign briefs, synthesizing inputs from a client-provided content calendar and prioritized product messaging
- Managing the creative team and facilitating client reviews and approvals across the delivery process.
- Trafficking approved creative assets directly into Salesforce Marketing Cloud.
- Ongoing daily/weekly maintenance of detailed asset routing spreadsheet, ensuring tracking URLs, destination CTAs, and vehicle offer details are accurately communicated to email deployment partner agency
- Quickly achieve mastery of client requirements and preferences, and act as a point of authority for the assigned project resources
- Collaborating effectively with outside agency partners responsible for managing CRM data and developing/deploying CRM emails in Salesforce Marketing Cloud, building positive working relationships and managing timelines that span multiple agencies and individual contributors
- Being a champion of the fine details that can make or break a CRM program while expertly balancing speed, accuracy, and creative excellence
- Lead weekly internal and external status calls, generating agendas and content as required to keep program on a winning trajectory
- Conduct task planning for your projects in association with the relevant agency team members based on client briefs.
- Determine the resource profile for your project based on the project plan, and create a budget based on the resource needs.
- Flag to your account leads if scope deviation occurs and work with them to determine a plan to resolve the issue.
- Be able to foresee and prevent problems through proactive status updates and tracking and monitoring of project progress.
- Monitor financial tracking on a per-project basis and work with your account leads to mitigate any issues that arise.
- Developing great working relationships with other departments and promoting positive liaisons at the project level.
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