Customer Ops Manager - Astoria New York

Company: VirtualVocations
Location: Astoria, New York
Posted On: 09/21/2024

A company is looking for a Customer Operations professional.



Key Responsibilities:

Independently build and implement systems, tools, and processes for scaling the Customer Success team
Organize the team around new processes and systems, ensuring alignment and accountability
Work cross-functionally to optimize internal operations and performance


Required Qualifications:

Experience in Series A-C startups
Deep knowledge and passion for creating scaling systems
Ability to lead and organize a team around new processes and systems
Willingness to embrace a startup atmosphere and tackle challenges
Proven track record of independently building systems, tools, and processes More...

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